“Adventure Wows Customers Coast to Coast!”
Places Customers have come from and we have shipped to!,3 Day Money Back Guarantee even if we ship!
“Adventure Breaks the Mold!”
Your dealership has broken the mold with respect to my standard automobile purchase experience. First of all, when I shop for a purchase of an automobile, I initially and strictly do so on the internet searching for the best possible value. The information you provided via this media is truly exceptional. I virtually knew everything about my candidate car prior to my drive to Adventure, e.g. carfax report, mileage, price, pictures and a compellingly thorough list of automobile features, all of which I might add was provided on a downloadable, professional looking pamphlet that I could share with my wife.
Secondly, I tip my hat to my salesman, Michael Marquez, because once I’ve decided on a candidate automobile, the phone contact is my next greatest fear. Mike was there for me to answer questions and not to make a sale. This experience was true not only on the initial contact, but also on the subsequent visit to your dealership. I never felt any pressure from Mike to make a decision. Mike took the time to address every question patiently and was thoroughly knowledgeable about every feature of the automobile; he demonstrated them all. I can honestly say I and my family truly had a pleasant car-buying experience for the first time in my life. Let me put it this way, my experience with Mike was one in which I’d felt like I’d made a friend.
Furthermore, your dealership facility put the entire family at ease. I recall remarking to my wife that this is the first time I’ve ever purchased a vehicle wherein I wasn’t locked in a showroom office for seemingly hours awaiting to just get the keys and go. At the appropriate time, we were escorted to an office, and in no time whatsoever, the sale and transfer were completed; a most remarkable, unintimidating and pleasurable experience.
You, your dealership, staff, and most importantly Mike, have my heart-felt gratitude for making my and my family’s experience with you all, truly exceptional. The only surprises we experienced in the whole process were exceedingly and unexpectedly pleasant ones.
Doug Sibley,Grant, AL 5/20/2010
“Adventure Service makes sure it’s done right!! Thanks Hank!!”
I just wanted to tell you how pleased we are with your service department. Hank Wilson is the reason we came to your dealership to begin with. We purchased a new RX8 in 2007 at Gray Epperson in Cleveland and although we had a lot of problems with the car we were always treated with the utmost respect by the guys at Gray’s. However the only person we ever really trusted with our car was Hank. He is a very honest and reliable Technician. He is also the reason we would buy another Mazda because we know you will have problems with any car but if you cannot trust the dealer and there service department then why would you want to buy a car from them. My wife and I cannot say enough about our experiences at Gray’s and Adventure with Hank having our back. As long as he is your Service Manager we will be your customers. We live in Cleveland but come all the way there just for oil changes because we do not want anybody working on our car but Hank or one of the technicians he oversees because we know he will make sure it is always done right. Just always remember your business is only as good as the people you have on the front line dealing with the customers, and with Hank on your front line you will win the battle every time.
Dean Kubba,Cleveland, TN February 19, 2012
“Adventure provides a positive experience!”
My salesman was Scott Kephart and he was exceptional! He was knowledgeable regarding the vehicle and very helpful. He had a nice personality and I felt comfortable talking with him. He was not pushy, which is refreshing when dealing with salesmen. Even though he had a hip injury as well as a broken ankle he walked around showing me all the vehicles and on crutches took me to my new car and sat with me explaining and setting everything up in the vehicle until I was completely satisfied. I will recommend him as a salesman and your dealership to my friends. Thanks for a very positive experience!
Kim T. Greenville, TN January 31, 2012
“Most enjoyable car buying experience of my life!!”
Start to finish, this was by far the easiest and most enjoyable car buying experience of my life. Garett Beaver was extremely helpful, knowledgeable and professional. I own a business myself, so my time is valuable. Garett seamlessly put together my test drive and take home experience. I was never rushed, pressed for an answer or even bothered about when I was bringing the car back. Within 72 hours of my test drive, we were able to agree on price, terms and rate for the exact car I wanted. No hassles, no pressure and no problems.
Mike in finance was able to get my wife and I out the door in less than 30 minutes the day we picked up our new Mazda. I also had a very insightful chat with Joe Kirby. We talked about cars, the car business and life in general. First time I met a dealership president who actually paused to hear what I had to say, and seemed generally interested in our satisfaction. Couldn’t possibly be more pleased with our purchase or the service we received. Thanks again to everyone @ Adventure Chattanooga.
Justin L.,Red Bank, TN January 30, 2012
“Every time I can I will recommend Edd Kirby’s Adventure Mazda…”
From the first time I spoke with David Sheats to the closing of the sale, I felt respected and appreciated. I appreciated David and rest of the team’s straightforward approach throughout the whole process. Everyone there made me feel like a valued customer. Every time I can, I will recommend Edd Kirby’s Adventure Mazda.
Robert Welz, Chattanooga, TN January 19, 2012
“Adventure went above and beyond to get me a car!!”
My purchase experience was great! Ronnie Chesser went above and beyond to get me a car! I was in a hurry and the whole deal took maybe 2 hours! I love my Cobalt and will be driving it for a long time! Second Cobalt I’ve bought there! Thanks so much to all of you!
Ashley Peeler, Ringgold, GA January 25, 2012
“Adventure Mazda had our best interests at heart…”
This was our first new vehicle purchase, and Jacob Massey made it a fun, easy, and enjoyable experience. We live within a stone’s throw of a competing dealership which I drive past daily, and many times drive through their lot just to see what all they have. However, when we saw a billboard for the opening of the Adventure Mazda in Chattanooga we thought we would check it out and compare. Your upfront pricing approach is excellent and turned me away from the competing dealership immediately (they are still so overpriced). We also felt Jacob and Mike (who helped with our financing) had our best interests at heart giving us multiple options on the vehicle and gave their suggestions based on what our preferences and priorities were. As I have felt at other car lots, I did not get the feeling I was being sold on a vehicle I did not want from a guy who has been doing this for 30 years. We truly feel we found the perfect car for us (even after making Jacob find me a different color – yes, I became one of “those” customers). I hope to buy another vehicle from your group one day.
Joshua J.,Cleveland, TN January
“Great Job Adventure Chevrolet!!”
You all did a great job!! I called Donnie King and was approved to buy that day. I came down from Celina, TN. The car was ready and waiting for me. I test drove it, came back, signed papers, and drove it home all in the same day. I think the whole process took less than three hours. GREAT JOB!!!!
Bob Deroo,Celina, TN January 16, 2012
“Traveled from Florida to visit the Kirby Family!!”
I had a wonderful experience with the Kirby family at Adventure Mazda in Chattanooga. I live in Florida but came all the way to their dealership because of the spectacular customer service and of course the best price!!! I couldn’t be happier with my brand new Mazda 3, and on top of that the service I received every step of way exceeded my expectations. Thank you again Kirby Family!! This staff truly cares about their customers.
Kimberli Cotellese,Boynton Beach, Florida
“Best experience with a car dealership anywhere!!”
Buying these vehicles from your dealership is quite possible the best experience my wife and I have ever had with a car dealership anywhere. Ronnie Chesser sold us all three vehicles without any pressure, embellishments or come-on’s. He is the best salesmen you have on staff. We are very satisfied with our truck and cars and will continue to recommend Adventure and Ronnie to everyone who wishes to purchase a car or truck. As a side note, Ronnie Chesser is a very personable and respectful gentleman. Your company and everyone in it should be proud to have such a quality individual working at Adventure.
Arthur Avedisian,Calhoun, GA Jan 11, 2012
“Another happy service customer…”
All of you are the greatest. I appreciate your patience until it is repaired right. Brian, Joey, Jessica J., Eugene, Lisa, Brenda, Big Randy and staff. Too many to mention. Great staff!!
Randy Mayfield,Dalton, GA Jan 10, 2012
“Not the usual car buying experience!”
I found the people that I dealt with at Adventure very helpful. Working with them was not the usual car buying experience. The staff at Adventure went out of their way to make me feel comfortable and informed of every detail during the negotiating process. The salesman I had was extremely kind and informative. I would recommend Adventure to anyone looking for a good car buying experience.
Susan Best,Dalton, GA Jan 10, 2012
“More money for our trade!!”
My husband and I had an awesome experience at your dealership! Garett was wonderful; he answered all of our questions and addressed all of our issues regarding our new car and our trade in! He even had a second look done on our trade in (I had it appraised online to begin with) and got us more money for it! I will definitely be sending more people your way- it was certainly the best experience I’ve had while purchasing a car from a dealership, absolutely stress free. Your whole staff is very friendly and even chatted with us while we were waiting. Thank you for the pleasant experience and my awesome new car!
Scarlet Von Craig,Knoxville, TN Jan 10, 2012
“10’s All the way around!”
It was a cold windy day and Donnie King took his time and answered all my questions and demonstrated every feature of the vehicle.
He was very polite and professional in every respect. No rushing, stayed late to make sure every detail was covered and was satisfactory to me.
A very exceptional experience rarely found in today’s hurry-up culture. 10’s all the way around.
You and your team should be proud of Donnie representing your company.
Bob Summers,12/29/2011 Chattanooga, TN
“The Adventure Way Gains Another Return Customer!”
My husband and I bought a 2010 Dodge Avenger from your dealership in Dalton, GA, and I have to say that it was the most pleasant buying experience we have had. We were looking for a car to replace the car that I had been in an accident with and totaled just a week before. Your salesperson not only spoke with my husband but spoke with me after the initial greeting…..to me that speaks volumes! I have walked off of lots before because a salesperson refused to speak and/or deal with me just because my husband is present. Thank you again….such a pleasure. We will return when it’s time for another new vehicle.
Jennifer Myers,Chickamauga, GA 12/23/2011
“Yet another exceptional experience!”
Good morning! Our experience with Adventure Cars was exceptional. Your sales representative was the most professional that I have ever dealt with.
We really enjoy driving our 2008 Jeep Grand Cherokee!
Thanks again and have a Merry Christmas!!!
Frank Yerkins,Phenix City, AL 12/21/2011
“Fantastic from start to finish!”
I truly had a fantastic car-buying experience at Adventure Mazda last week.
I had done my research before coming in so I knew exactly what I was looking for. When I arrived, I was greeted by you and Garret Beaver but then left to just “look around” on my own as I desired. Once I felt the CX9 is all that I thought it was from looking at it online, Garret then helped to answer questions I had and took me on a test drive. There was no sales pressure at all during the whole experience and once I drove the CX9 and saw all that it had to offer, I knew that was going to be my next vehicle.
Next, in an even bigger surprise, I was told the price of the vehicle I wanted and it was WELL below what I had in my mind I was going to need to pay. In addition, you gave me a more than fair trade in amount for my 2000 Durango to make the deal even easier.
Finally, on the day I came to pick up my CX9, Garret introduced me to the Service Manager who clearly explained the free oil change and tire program along with the regular maintenance (BTW, this program helped to even further solidify the deal — who would have thought a dealership would give away free oil changes and tires for the life of the car? What a fantastic loyalty program that will keep me coming to your dealership for all my service needs from now on).
I have had many compliments from folks on the car itself during my first week of ownership, but when I tell them of my great experience with your dealership it makes it even better.
Sean Francis Goff,Signal Mtn 12/16/2011
“Wonderful People to Work With”
You and Jacob provided the most pleasant car buying experience I have ever had. Not once did I feel pressured. I have told all my friends how wonderful you are to work with. I felt like Jacob was not trying to sell me a car, rather just help me find the right one for me (which he did!).
Caroline Kaplan,Signal Mountian 12/16/2011
“We will refer you to every one we know!!!!”
Our purchase from Adventure was a pleasure. I sent an email to Charles Nicholson in regards to our appreciation of all he did to make sure our needs were met. The personal follow up (a phone call) I received this morning was also appreciated…We felt our purchase and business was of value to your company. Brian (in financing) was totally awesome also…He explained warranty options and truly was concerned that our needs for the future are met.
Thanks so much!!
Here is the E-mail:
Good Evening Charles,
Thank you so much for all your help is assisting us with the PERFECT FIT. Lonnie and I really appreciate your knowledge and experience, as a result …Our Purchase With Adventure was a Pleasure. We will refer you to everyone we know!!!!
Tena Martin,12/9/2011 Calhoun, Gal
I wanted to tell you about my “stellar” experience with your dealership. I was more than pleased with my purchase; I bought my truck sight unseen. Ronnie Chesser was able to send some pictures and helped arrange delivery and pickup of my two trades. I would highly advise anyone to give your dealership a chance to earn their business. All of you have earned mine! Thank you, Ronnie!
Richard Cason,12/8/2011 Wetumpka, Al
“These People Care!”
I used edmunds.com to research cars under $20,000. I narrowed them down to a Mazda3, Kia Forte Coupe, and Hyundai Veloster. I could live with any of the three. From there I used Edmonds to get price quotes from 15-20 dealers and I pretty much told them I didn’t care where I bought it was truly about price, then I waited. Adventure Cars was the only dealer who gave me an actual price, all the other dealers wanted me to go into the dealership. So I crunched there price and decided I would have to wait a little to save a few more dollars for a down payment.
A few weeks later I was playing around on cars.com using their lease calculator. I found out I could do without having a larger down payment if I leased. So I sent Adventure Cars an email with my own lease terms and said that was the deal, take it or leave it. It was a fair deal for both the dealer and I. In about 20 minutes the owner of the dealership called me and said he wanted to sell me a car. We ran credit over the phone, I was good to go. I went in for one of the least painful car buying experiences ever.
The other thing that impressed was the fact the owner called. I have sold cars and never met the owner of the dealership were I worked. I have also bought about 8 cars from dealers in my life and never got to meet the owner, even at smaller private owned lots. These people care. Also, after getting the Mazda3 I decided it was the best of the 3 because it gave me more horse power than the Veloster and better gas mileage than the Kia. The Mazda3 is a fun little car.
Davis McLain,12/8/2011 Chattanooga, TN
“Appreciated the painless experience!”
I just wanted to let you know how much I appreciated the car buying experience with you guys. Scott was fantastic to work with–but then, I’m sure I’m not the first customer you’ve heard that from. And your overall philosophy on the business-especially the “no haggle” component-made this the most painless experience I’ve had buying a car.
Roger Vaughn,December 1, 2011
“Spreading the Word!”
Here is a letter a recent customer sent out to his family and friends:
Dear Family & Friends,
I recently had a very rewarding experience that I wanted to share with You all, in purchasing our new (to us) used car…..a 2011 Chevrolet HHR.
I’ve been looking for several weeks at all of the typical local dealerships, Including CARMAX, to find the right HHR at the best possible price! Over The years I’ve purchased many vehicles, and as I’m sure you’ve likewise Experienced ?.it’s always a hassle in dealing with and haggling, and The one upmanship the sales people display in pressuring you to take the “absolute best deal around”.
Through the Internet (Kelly Blue Book site), I found the perfect deal that Resulted in the most pleasant car purchase ever…..A family founded and Owned dealership in Chattanooga, TN/Dalton, GA. ?.AdventureCars.com. Not only did they beat all the others in pricing of a similarly equipped HHR by $4,000.00 (& with much less miles by half)…..they gave me Top $KBB for my trade (a $500 to $1,500 difference).
In discussions with the owner, Mr. Joe Kirby, I can see why they are so successful. Look at their “Testimonials ” page on their website, people are Flying in and/or driving in from all over, to purchase their vehicles. If you’re in the market for a great used/new vehicle, at the best price, Check out ADVENTURECARS.COM. You’ll become a devotee as we have.
Sincerely Yours, Bud & Jan
Bud & Jan Cook,11/22/2011
“So great, we bought two!”
My wife and I came in to buy a car for our daughter as a college graduation present. Mike the sales agent was very nice and very helpful. Mike the gentleman in finance was just as nice and just as helpful. Things were so great we BOUGHT TWO CARS THAT DAY. Thank you and all your staff for their help and their kindness.
Kenny Knox,Soddy Daisy, TN 11/18/2011
“Loved Adventure, from Start to Finish!”
David, We really enjoyed meeting you, “Mini-Me” and Mr. Kirby, it was ALL a very pleasant experience – from start to finish. We also really enjoyed the drive back home in the HHR, it handled like a dream. We’ve also decided, that when the HHR needs any maintenance or service, we will be returning to Adventure! We’d like an AdventureCars.com decal to proudly display on the HHR for all to see! FYI, two of my brother-in-laws and two gals from our local auto insurance agency are very interested in checking out AdventureCars.com, after I showed the HHR off and raved about you guys. So, if all a sudden you start getting numerous queries from the little town of Wartburg, Morgan County, Tennessee; the study conducted by the National Association of Marketing in the late 90’s still holds true: They studied all forms of advertising/marketing to see what was the best expenditure of advertising dollars/biggest return on investment, was it TV/Radio ads, Newspaper/Magazine ads, Direct Mail/Marketing, Sale Promotions, etc.?? NOPE, it was “WORD OF MOUTH” from happy/satisfied customers…..costs 0 dollars and spreads like a wildfire! Of course, unhappy customers can have the opposite affect! Also, as I mentioned to Mr. Kirby during our brief conversation, in my former job as Regional Manager for a Biz to Biz service provider, one of the tenants of customer service excellence that I learned from very successful clients (Dave Thomas, Founder/CEO Wendy’s) was ———“No matter the issue, no matter who’s really right or wrong………the Customer Is Always Right!”. And to this day, I still have on display above my home office desk another truism that has always served me well, even in my day-to-day personal life …….”RISE EARLY, WORK HARD, ….STRIKE OIL! ” J. PAUL GETTY. Again, David thanks for your excellent customer service assistance and attention to detail, in finding the right “AdventureCars” vehicle for us, at a great price! Our best wishes for your continued success.
Sincerely, Earnest “Bud” Cook
“Great Sales Team, Great Product!”
Yes, I did receive exceptional service. Garett Beaver was so nice and he spent time with me, but he also let me look without harassing me.
We went to many dealerships and did a lot of research and we were starting to feel like someone’s prey, but not with Garett. One time we came in (after driving the vehicle and getting a feel for it) and we told him that we just wanted to look. He was totally absent, which is what we wanted. He knew when we wanted to talk, and he would fade to the background. The thing that I really like about Garett was the fact that he knew that we would buy a Mazda. There really wasn’t a reason for him to be a high pressure guy, because he knew that he was representing a product that could withstand his enthusiasm. I even told Garett that I didn’t think that he was a car salesman, he was just too nice.
When I came in yesterday to do the paperwork, Mike got me out of there so fast, that I was able to get back to work ON TIME. A lot of restaurants can’t even do that. I am tickled to say the least, and am so excited about my new little Beep-beep that I even named him. Much love for Mazda and Edd Kirby,
“Zoom-Zooming around town in my new MAZDA!”
You were awesome! My wife and I couldn’t have asked for a better experience. What you don’t know about that day was that we started off at one of your competitor s dealerships after about an hour and a half they told us unless we could pay more down or wanted to pay more than we wanted to each month they couldn’t help us. As you could imagine we were a bit discouraged by the time we made it to your dealership. So, the Edd Kirby team was able to get us in not a used car but a BRAND-NEW CX-7. We were ecstatic! I will definitely buy from you again as well as tell all my friends and family about the wonderful experience we had buying from a dealership that makes you feel like part of the family. Thank you so much. We love Zoom-Zooming around town in our New Mazda CX-7 from Adventure Cars.
Hixson, TN 11/10/2011
“Definitely Worth the Drive!”
Definitely an exceptional experience!! Adventure Mazda was amazing!!!! Jacob Massey, my salesman, was wonderful and extremely nice and helpful. He went that extra mile to find us a 2010 Chevrolet Silverado that was still under a super warranty and only had 6,700 miles on it. We Love the truck!! I have told so many people in my area to go see him at Mazda in Chattanooga if they want a great vehicle and someone that works hard and responds to every message. The whole staff on Saturday November 5, 2011 was the nicest I have ever dealt with. I have purchased many vehicles in the past from other dealers and never had an experience such as this. We received a very good pay off on our Jeep trade in. I will recommend this company and Jacob to anyone. Definitely worth the drive!! When I get ready to trade my car, I WILL go back to Adventure Mazda!! Thanks to your whole staff, especially to Jacob Massey!!
The Kirkland Family 🙂
Crossville, TN 11/10/2011
“Loved the Service And Attention”
We were very pleased by the service and attention given by Andy Buckner. He listened to our needs and worked with the rest of the team to make sure he put us in a car that met those needs. It was a pleasure to work with Adventure on this purchase.
Very kind regards,
Cohutta, GA 11/1/2011
“Exceptional Customer Service”
The customer service at you dealership was exceptional in my mind. Everyone was very helpful, made me feel comfortable and not pressured, which was a huge plus for me. David did a great job in finding me a car I was happy with and Mike was great with financing. Overall it was a great experience. Also, thank-you Mr. Kirby for all your help. Everyone will know where I got my car.
Chattanooga, TN 11/10/2011
The experience was “truly exceptional” and Scott my Salesman s made the experience completely satisfying with Edd Kirby’s Adventure of Chattanooga.
Dave Matthews,Signal Mtn, Tn 10/25/2011
“Love my new MAZDA!”
I am LOVING my new Mazda! And I would like to say that as a former Saturn owner, I was concerned as to how I would find a dealer who would treat me like a member of the family, as Saturn always did. You may or may not know, Saturn would practically throw a party when you bought a new car. For my first new Saturn, they moved the car into a wing of the showroom, and all gathered around and welcomed me to the family. They took a picture of me by my new car, and made it into a calendar.
Since I have owned THREE Saturns, I had become quite accustomed to that environment and special treatment. I have to say that I am impressed by your customer service and concern over my experience with you and your dealership. I have been very pleased with my experience with Adventure Cars, and with your personal customer service. I enjoyed meeting the Dealer as well, and took note of the fact that he took time to have a personal conversation with me about Mazda and the quality measures they go to, to make sure their cars are top notch.
I feel confident that if I need anything, you would take care of the issues without any trouble. In a world where customer service is becoming obsolete, you and Adventure Cars are holding onto a standard that will continue to set you apart for success.
Thank you David.
Debbie Scalf,October 2011
“Great sales staff will keep us coming back!”
We just purchased a 2011 Cruze from your store in Dalton. We have been dealing with Chevy for more years than I like to remember, but this was the most enjoyable experience we have ever had with Chevy. Ronnie was our salesmen and you couldn’t have a better one. He was polite and very knowledgeable about the product; he assisted us through the process and helped us with changing from one vehicle to another. He stayed with us all the way and checked on us the next day to be sure we were satisfied with our new Chevy. Thank you Ronnie!!!!!!!!!! We will be dealing with your business in the future. Thank you.
Art & Jimmie Lou Avedisian,10/15/2011
“Body Shop: A Positive & Pleasurable Experience ”
I just wanted to let you know what a positive experience I had last week with your body shop. Body Shop manager, Jessica Jackson, efficiently handled the estimate to repair the cosmetic damage to my car. She and Laura in the body shop kept me advised of the progress and the work was done beautifully.
Jessica was a pleasure to deal with and as I quizzed her about her background, I realized she’s in the perfect place to be a real asset to your dealership. I hope that I won’t need body work on my car again anytime soon, but should I or should someone ask me for a reference, I would certainly give a positive report of your team. Thank them for me, please.
Fran Lewis ,October, 5 2011
“Cross country customer for life!”
I did a lot of research and looked at a total of 27 Solstices in order to make sure that my only granddaughter got exactly what she wanted. I have excellent credit and was pre-approved so I had many options. I chose Adventure because of their quick responses and the fact that they were able to deliver the car to my granddaughter’s house. Wow! I am a very difficult person to impress but, your customer service from the initial contact with my salesperson to finance office and the wonderful woman that delivered the car was amazing. I have 4 more grand children to purchase vehicles for…you can bet I will come back to you to purchase vehicles for them too! Great job! You won a customer for life! 🙂
Belinda Hernandez ,San Antonio, TX 7-30-2011
“Made us feel completely at ease!”
Garett was a great help to us in finding the right minivan. He answered all of our questions and found the answers to the ones he didn’t know. He did not pressure us in any way and made us feel completely at ease.
James Grantham,Calhoun, GA 7/11/2011
“No pressure sales makes for a pleasant buying experience ”
We would like to thank Garrett Beaver for his family, friendly service. Garrett made us feel at home and comfortable while we made up our minds on getting the Jeep. His open and honest way of presenting the Jeep to us went a long way in helping us make up our minds to buy. In fact, everyone we dealt with made the purchase as pleasant as possible. We’re glad we could finally buy from a local dealer.
Kenneth and Russie Rogers
Russie Rogers,6/15/2011 Tunnel Hill, Ga
“Professionalism & Kindness”
When I think of my purchasing experience at Edd Kirby the first thing that comes to my mind is the Sales Representative. Charles Nicholson is by far the best Salesman I think I have dealt with in a long time, and I deal with sales reps every day. He communicated with us on a daily basis until the deal was finalized. I would not and will not hesitate to send someone to see him about a vehicle.
I also know that doing business is a team effort. I would like to thank you and your staff for the professionalism and kindness with which we were treated. I encourage you to keep up the good work and with any luck I will be back.
Marvin Babb,6/15/2011 Dalton, Ga
“Service Department: Relief to what others said was ‘Normal’!”
I would like to thank you and the rest of the staff at Edd Kirby for finally getting my 2011 Silverado 2500 to quit smoking like a smoke kettle! My kids are a little upset because I won’t let them call my new truck “Smokey” anymore. After six visits to the dealership that I bought the truck from with no fix to the problem and being told that this was normal for the diesel engines, it was a relief to carry it somewhere that actually thought this was an issue! I would like to brag on Rick for the work he did and the work ethic he showed with his total explanation of everything that was done to correct the issue. He presented himself in a very professional and knowledgeable manner. I have bragged about Edd Kirby’s dealership on the various websites I was chatting on talking with others that are having the same problem. You will receive all of our GM service work going forward! The only thing I am disappointed in is you did not put an Edd Kirby sticker on my truck and take the other sticker off!
Thanks again for your help
Chuck Richards,6/11/2011 Chatsworth, GA
“Car Buying Made Fun and Stress-free!”
Dear Mr Kirby,
I purchased a Chevrolet HHR 2010 last year from your dealership, and let me just say that I was nothing but pleased with the service I received from your sales staff. The main reason I decided to purchase there, was due to researching car prices on the internet at all the surrounding car lots from Norcross to Atlanta to Rome, and your deals could not be beat; but as an added bonus your sales staff, especially Charles and Michael, were wonderful to me. Yet, the kindness and genuine care I received didn’t stop there….Brian, Ted, Maria, Robert…every time I came into the store, each one? All smiles. Recently, I got my car serviced, and had the privilege of meeting your service staff, Rick, Caleb, and Brenda…who were just as friendly. Despite having an issue with my service, Rick used his service recovery skills, and made everything all right. I also have visited the service area other times for minor affairs, and Donnie and Lisa are in the same boat as the others…..excellent! You can be assured I will always purchase my car from your dealership, and frequently mention ADVENTURE CHEVROLET to those I know looking to buy a vehicle. Edd had it right, and it seems that you are continuing the legacy of treating the customers “like family” and making your word “your bond”. Keep up the fantastic job, and congratulations on your new Chattanooga store…I know it will be just as successful, and Tennessee will be blessed. Thank you for making car buying fun and stress-free!
“Adventure has its Act Together”
The salesperson I worked with was extremely nice, his name is David Ramirez. I liked the way he seemed to want to do all he could to make sure I was satisfied with the 2006 Mini Cooper I bought, as well as with the whole buying experience. I liked the opportunity to get the lowest price up front without the drawn out process of negotiation and the no high pressure sales approach. I liked the assurance that if I was unhappy with my purchase after 3 days I could return the car and basically “undo” the deal. I appreciate the follow-up communication from David and your service department, I have traded cars before where the salesman and/or dealership promised to be there for me after the sale and that really didn’t work out too well. However, with your dealership I have felt everyone has been honest with me and does want to take care of me as a customer not just to make the sale but after the sale as well. It seems like you guys have your act together.
George A. Brown ,Cleveland, TN 5/19/2011
“Separate from the Competition!”
Everything went very well and I was very satisfied with my experience in purchasing my new car. In my opinion, the total service that your dealership offers with a new car purchase separates you from your competition. I dealt with Garrett Beaver and I would recommend any of my friends to call him if they need to purchase a vehicle. I did have a issue with a sensor light on my new car, but the way Garrett handled the situation was very professional. Look forward to having my car serviced at Adventure Chevrolet.
Marvin Hairston,Rossville, GA 5/12/2011
I thoroughly enjoyed my purchase experience at Adventure! This is the way cars should be purchased. Cutthroat commission sales are activities I have avoided for many years. The Edd Kirby way of sales will keep me coming back! Thanks Garrett and Brian for a stress-free experience. My SUV is fantastic.
Kip Cloward,Buford, GA 5/12/2011
Dear Mr. Kirby and Service Staff,
I was in your dealership with my “seriously sick” 2007 Cadillac CTS on March 28th, 2011 at 10:30AM. I am writing this letter to applaud the outstanding job your staff did on my car to restore it to like new condition after another group of individuals employed by a Dalton Goodyear Dealer failed miserably in an effort to change the oil in my automobile! Your Service Advisor, Rick Patton, together with his staff worked diligently on my car, found the reason for its loss of four of the five quarts of new synthetic oil that the Goodyear staff had injected into my engine on the previous Friday at my request. Mr. Patton and his cohorts kept me apprised of their progress in diagnosing the strangely missing oil and determined it to be the oil filter cap which the Goodyear staff hadn’t bothered to adjust the rubber seal appropriately to shut off the flow of oil and keep it in the engine. It had leaked 4 quarts of oil all over the exterior of the motor and was smoking on Friday afternoon as I drove the car home. Luckily, my son was at home and at my insistence, he checked the oil and discovered it had already leaked out a quart. I left it in my driveway until Monday morning and drove it to Adventure Service Center for my appointment at 10:30. Mr. Patton discovered 4 quarts of oil gone.
I’m not very good at relating the sequence of events because it was an extremely emotional weekend for me. I just cannot praise enough the repair crew under the supervision of Mr. Rick Patton. He personally kept me apprised of his progress at every step of the way.
Unfortunately , I did not buy my CTS from your dealership because I lived near Gainesville and have been here in Dalton for a short period, but if and when I’m ever in the market for a replacement vehicle I will definitely remember the professionalism and care I was given at Edd Kirby’s Adventure.
Sincerest Heartfelt Thanks!
JoAnn Nickson-Hall, 4/26/2011
“Dealership to doorstep in 2 days!”
I enjoyed the fast efficiency of my purchase. They delivered my car to my home 400 miles away the next day, everything done in two days, great experience.
Joseph Liberto,Grenada, MS 4/2/2011
“Will Come again from 2.5 Hours Away!”
Unlike most car buying experiences in my lifetime, the experience we had at Adventure Chevrolet was a pleasure! Even our 6 year old son had fun with all your “pets.” The employees were friendly, not slick, and the atmosphere was relaxed. Thank you for your “no-haggle,” fair to everyone, vehicle purchase price policy. We will definitely consider your dealership in any future vehicle purchases we make, and we live 2.5 hours away in Middle Tennessee. 🙂
Jennifer and Pat True,Brentwood TN
“Treated Right on Many Levels with No Pressure!”
Yep, my experience with Garett and Brian was pretty OK. I am in a bad personal situation and financially down on my luck. I have been talking with Garett for about 3 months, and when I walked in there on Monday, I had very specific needs. Garett never blinked and (as always) honored me as a man and customer. I felt like I was being cared for (not just as a customer), but also as a human being in a difficult situation. Garett found me what I was looking for in truly less than 20 minutes and he was only $8.68 over my monthly budget. He promised the car to be ready by 5:15PM and delivered on his promise 35 minutes early. I do not know if I just got him on a good day, but every time I have spoken with him before and on the day of my purchase, he was a gentleman (not a car salesman at all). I will be back at your dealership many times, even if it is just to come and say hello.
Brian, who did the paperwork, followed in the soft and professional way of Garett. After I explained (in less than a minute) to Brian that I am so poor I cannot even pay attention, he honored my request to not try to sell me on any extras. He was fully prepared to do his job, but did not do so after I requested it.
Mr. Kirby, these 2 guys have done right by me on so many levels. In the grand scheme of things, I am just another customer to Adventure Chevrolet, however, in my grand scheme of things, these boys are not just salesmen; they have earned my respect. You, Mr. Kirby, have earned my business, and I will be recommending you whenever, where ever I can.
Henry van Antwerp
Henry van Antwerp,Dalton GA
“Shopped, Purchased, and Delivered cross country – ALL Online!”
I had the opportunity to purchase a 2009 HHR-SS from your dealership in February. I have to admit that I was a little apprehensive about purchasing a car from a dealer in Georgia since I live in Washington state, and the only pictures I had seen were the ones you had posted on Autotrader.com. After talking to Roy Alvarran on the phone and discussing getting the car shipped to me, my comfort level with the deal went up. Roy handled arranging the shipping and took care of all the details on your end. It seemed that truck problems and the unpredictable Georgia weather were the only things that did not go smoothly. The car has been a lot of fun since I got it and was everything I hoped for and more. Thanks to Roy and your dealership for a memorable car buying experience.
Steve Hitch,Marysville, WA
“Easiest Buying Experience Ever!”
My experience with Adventure Jeep was great! No hassles or stress. This was the easiest experience of buying a new vehicle I have ever had. Being able to check the Jeep out online before driving over to Georgia was a plus. I would recommend the dealer to anyone and have, in fact.
S. Wiford,Collinsville, AL
“First Time Internet Buyer is hooked!”
I had the pleasure of buying my ’07 Chrysler Crossfire via internet with Roy assisting me. What a wonderful addition to your staff. I was a first time internet buyer, but I will recommend anyone buying from your dealership to go for it! What a wonderful experience, and Roy was there all the way! I cannot thank you enough!
Charlene DeLaurentis,Virginia Beach, VA
“Best experience ever at 71 years young!”
As a matter of fact, I’ve already commented to people that this was the most pleasant experience my wife and I have ever had in purchasing a car. That’s quite a statement considering that I’m 71 years young—-I’ve bought a lot of vehicles in that time. Pricing was good, attitude of Garett, our sales guy was tremendous, and my on-line experience prior to visiting the dealership with Ted Mader was outstanding, too. My experience with the service department and Caleb has always been fantastic, also, on a Chevy Impala I own. Yep, put this one down as a very satisfied customer!!
Woody Hillard,Crandall, GA
“Five Star Experience!”
THIS IS DEFINITELY A FIVE STAR DEALERSHIP
We came to Ed Kirby Adventure Chevrolet to purchase a 2010 Chevy Malibu. I talked with Michael Marquez by phone a week earlier but we were not able to get there until the following week. My wife and I arrived at the dealership and were greeted by Ken Janish who was very courteous and explained the features on the car very well, we were introduced to the service Department Manager and other staff there. Brian Considine took care of all paperwork and financing. All of the staff here are great and I am pleased to be a part of this family. It was a very good experience.
Bob Hackney Cleveland, Tn
Bob Hackney ,Cleveland,Tn
“Best Experience in over 20 Vehicles bought in a Lifetime!”
Thanks for the great experience of purchasing an automobile using the internet.
I have purchased well over twenty new cars in my lifetime, and this, by far, is the best experience of all!!!
Lonnie allowed us to test drive the auto without escort to discuss and appraise the car’s performance, handling, braking, etc. Nothing hard sell, but very revealing. Once we returned the car, we discussed the issues we liked and/or wanted more info on, and Lonnie answered our questions or found the answers. Financing was a dream with Brian at the helm. It was thoroughly prepared and no pressure. Hurrah for the twenty-first century dealer. You are nothing but winners. I would strongly recommend Adventure to anyone.
Ben Gerber,Pelham AL
“Supporting the Troops!”
Dear Sir or Madam
I would like to inform you of the great service and hospitality my family received recently at Edd Kirby’s Adventure Chrysler Jeep dealership. My wife and I drove to Dalton, Georgia, from Wisconsin to do some sight-seeing in the area. My son Nicholas is stationed 190 miles away at the Warner-Robins Air Force base and drove to Dalton to meet us.
As he exited l-75, his clutch cable snapped in his 1991 Dodge Spirit RT, a car that has been in the family since we purchased it new in December 1991 from Sheboygan Chrysler. Being a Saturday afternoon, I figured there would be little hope in getting it repaired until the following week. The staff at Edd Kirby’s Adventure Chrysler Jeep managed to repair the end of the cable so that we could get the car back to the Air Force base. This was very important since my wife and I had to return home on Monday and could not wait for the car to get repaired during the week. Also, Nick needed to return to Robins AFB before Monday morning. Without their work, I am not sure how my son would have been able to get the car back in his possession. Since other airmen rely on him for transportation, it also would have affected others.
So it is with great appreciation that l would like to say thank you to the staff at Edd Kirby’s Adventure. Your dealership truly supports the troops.
Best regards, Vernon Koch
Vernon Koch,Sheboygan, WI
“70 Miles Away and would do it Again!”
I am vey happy to have purchased our vehicle from you. You have very good prices on your vehicles, and I like the fact that you do not have any add-on fees. Our sales associate, Michael Marquez, was very helpful and friendly. l drove over 70 miles to purchase my vehicle at your dealership and would not hesitate to do it again when I’m ready for another vehicle.
Gary Perry,Buford, GA
“All the Claims and Praises were Right!”
Well, I have to admit that all of the claims and praises were right. Due to a hectic work schedule, it took me over a month to get into the dealership. Thanks to Paul Foster sending me occasional emails (without junk-mailing me to death), I was kept up to date on the truck that I was looking at. I finally made it to the dealership to test drive a compact pick-up. I was pleased with it, but noticed that there was a slightly older full size truck for a little less money. I asked to test drive it with very low expectations. However, once I stepped into the cab I knew the truck was just like new. A 2006 model with 14,000 miles. Where do these guys find these vehicles? Paul instantly knew that I liked this truck better. I had a limited amount of time so I asked him to run the numbers for both vehicles. Paul was not available the next day, so Ken Janish was chosen to help him out. Paul said he would have Ken send me the estimates later that night via email.
I left the dealership thinking that there is no way this was going to work out. I figured that Adventure wouldn’t give me enough for my trade, and that the asking price would change. These have been common problems for me in the past at several other dealerships. When I got home and checked my email, the 2 estimates were waiting on me, and to my surprise, they were really close to what I needed them to be. I called Ken the next day to let him know that I had a second trade and how much money I needed from it. He told me to bring it down and they would check it out. Again, I thought there was no way I would get what I wanted out of it. After about 5 minutes with the other trade, Ken came in and said no problem. I ended up with the exact price that I wanted with no pressure at all. This is exactly what they advertise. And more importantly, it is exactly what they delivered.
All of that being said, I would like to thank Paul and Ken for their help and patience with me. Ken stepped in seamlessly when Paul wasn’t available and handled my deal perfectly. A seamless transition. Just like many others out there, I have been burned by dealers in the past and am reluctant to deal with car salesmen. But after less than 3 hours total at Adventure, I had a near new truck and was on my way. NO DEALER FEES! This should be a standard in the industry.
Thanks again for everything,
Jason Defore,Ringgold, GA
“Great Customer Service”
To Whom it May Concern:
Recently, I bought a Jeep at your dealership. After which, I brought the Jeep back for some service items to be taken care of, and Ms. Rosalyn Zock handled my order. She informed me when the car would be completed, and she followed up to see all had been taken care of prior to my picking the Jeep up – I was very pleased with the service department and Customer Service provided by Ms. Zock. Also, this last weekend, I stopped by to check on ordering a part. I went to the Service window and they directed me to the Parts counter. Ms. Zock was working in Parts on this date. The part I was looking for was a wind deflector for the windows: one that inserted, not the stick-on type. Since it was Saturday and the parts book did not indicate whether the deflector was stick-on or insert type, Ms. Zock said she would check on the item and get back with me early in the week. She let me know first thing Monday morning that the dealership can get the insert deflector I am looking for, and told me when I could pick it up. Bottom line, I am not easily impressed, but I am highly impressed with Ms. Zock’s customer service ability and that of your dealerships thus far. It is refreshing! When I have asked questions, Ms. Zock has quickly found answers. What I have seen from your dealership thus far is that a person gets quick, reliable responses, and that you make it right for the customer. LB
Larry Bush,Chattanooga, TN
“Customer Service with Humor and Patience!”
I cannot thank the staff at Adventure Cars enough. We were in a tight situation, and the folks there went to bat for us. From researching the incentives and navigating the financing to providing a loaner and allowing me to temporarily store the old Silverado on the lot, Paul Foster and his coworker, Ted, went above and beyond high standards of customer service. And they did it with humor and patience.
Chuck Hoopes,Munith, MI
“Adventure Impresses ‘Non-Believer!'”
Ken, thank you for the great service you provided me with the purchase of the 2006 Honda Ridgeline. I have to say, I have been to many dealerships, and Adventure has to be at the top of my list now. Great service, great prices and a “fairness to all” customer philosophy. I’m sure I will be referring customers to you in the future, including a car for my son.
Thank you again for impressing a nonbeliever.
Robert Evans,Cumming, GA
“Exceptional As Always! Entire Staff Delivers!”
As always, our experience was exceptional. I had always dreaded the task of purchasing a new car until we started buying from Adventure. Everyone from sales to service makes the entire process easy. We don’t feel like we have to be “on guard” to make sure we are not being taken advantage of. It is nice and refreshing to walk in and be at ease with the whole process and feel confident that we are getting not only the best deal, but also the best treatment from the staff. Over the past few years, we have purchased four vehicles from Adventure and because of the excellent staff, will remain loyal for our future purchases. You have assembled a winning team that has earned our trust-and that speaks volumes and is rare in sales! Ted is honest and goes the extra mile to be accommodating. We have purchased vehicles from Garrett Beaver for years and he works hard find exactly what we need and want. Brian Considine makes the “business” transaction the easiest we have ever experienced with no high-pressure tactics and we trust him to work on our behalf with banks to acquire the best available rates, etc. Rocco, Ricky, and all the service team are top-notch and treat our vehicles as if they were their own. We always recommend Adventure sales and service to all our friends and family.
I write this so you will know the value of your employees and the positive impact they have on your business. Adventure would be just another “car dealership” without the winning team you have. They should be commended.
Thanks again for another great “Adventure”,
Andrea and Rick Courville,Cohutta, GA
“Husband overseas in military and everything goes well!”
Joe, I had a wonderful experience buying from Edd Kirby s Adventure! I have to admit, I was concerned having to make a purchase on my own while my husband is overseas in the military. But, Ladale was extremely friendly and helpful, and he helped me to find the car I needed. He also went above and beyond by making sure I had new tires and brakes on my car before I left the lot. I have had exceptional follow-up care so far as well. Having purchased a certified pre-owned car, I have already benefited from the warranty and am coming to get my window motor repaired tomorrow. I feel very confident about my purchase and plan to make sure all of my friends know what a great deal I got with you guys! Thanks bunches!
Lisa Noland, Ringgold GA
“Customer Service the way it Should be!”
I am glad to be a part of the Edd Kirby family again.
I have noted from many recent experiences (with other businesses that) Customer service has suffered tremendously. So many times we end up finding ourselves on the phone with someone in another state and sometimes even in a different country. Customer service at Edd Kirby’s continues to be what I think it should be – straight forward and doing what you say you will do when you say you are going to do it. This was my experience with my salesman, Michael Marquez, service advisor and manager, Rocco Cotellese, and financing manager Brian Considine. Each of these gentlemen represented Edd Kirby’s Adventure in a courteous and professional manner. It’s a pleasure doing business with hometown folks again.
Thanks and Merry Christmas
Robert Ingram,Rocky Face, GA
“Customers Trust and Believe in Adventure!!”
I had a very good experience there. Donnie King was the best! I had researched cars on line and chose the one there (2008 red Sebring convertible) because it was exactly what I was looking for and had the best price available. One of the best parts of the experience was that there were no surprises. Donnie had explained on the phone the day before how the procedure works and the pictures and information I found on line told me exactly what I was getting if I chose to buy. I was pleasantly surprised with the friendly and courteous service (no hardnosed salesman trying to talk me into something I didn’t want) and thrilled that the car was even more than I expected. Although it is quite a little drive there from Woodstock, I think I will probably bring my car to you for service because I believe I can trust you.
Thank you again for a great experience.
Betty Lynn Tenney,Woodstock, GA
“Researched, Purchased, and Delivered to TEXAS – all ONLINE!!”
I am so impressed with Edd Kirby’s no-hassle dealership and those with whom I worked. It was a pleasure to work with Roy Alvarran. To buy a car online, sight unseen, was a big deal for me. Roy was so pleasant and helpful, and the whole thing went with ease, even to working with Chevon, who was delightful and helpful in arranging the delivery of my car to my doorstep in Fort Worth, TX. The car arrived on Saturday morning at 7:40 a.m. I would not hesitate to do this again with this dealership in the future.
I love my Corvette, It is more than I expected. Needless to say, I am pleased with my online purchase.
Joanna Spurlock,Ft Worth, TX
“Great Local ‘Down Home’ Dealer”
The experience at your dealership was exceptional. You had the jeep that I picked out on the internet and that was the one I wanted. I drove it and fell in love with it. Garrett was an outstanding salesman and having known him for years, made the experience more pleasant. The jeep is great and I have people telling me it looks like a miniature Hummer.Thanks for being such a great local dealer with a down home staff.
Gary Stephens,Dalton, GA
“Traverse and Sales get Rave Reviews!”
Sorry this took me some time to get back with you… I have to say I was very pleased so far with my purchase. I love my traverse. I was really really concerned about going from my Yukon to the traverse, but I have to say I am not regretting it one bit. My kids love the traverse as well, and I have to be honest, they are the main ones I have to make happy. We as a family are pleased.Nelson was my sales representative. He was GREAT!!! I never felt pressured by him. I felt like he was there to help me make the right decision for me if it was buying the car or not. I have told everyone about how great Nelson was and your dealership. I will definitely send people to your dealership and to Nelson.
Autumn Lester,Calhoun, GA
“Generally Stressful Process turned into Pleasant Experience!”
We were very pleased with our purchasing experience; a generally stressful process (at other places). It started with a preliminary comparison shopping telephone call answered by Sales Consultant Michael Marquez (using the telephone saved much time, gas, and weariness verses personally going to different dealers). He was very articulate, personable, and professional. Not having the exact vehicle on the lot, he assured me he would locate it. He did in a timely manner. On the phone he advised that Adventure did business different and I asked how. He talked about how sales reps were paid a salary rather than a commission, the 3 day return / 7 day exchange policy, and, what we particularly liked, the free oil changes/ free tires for as long as you own the vehicle. Given all this, plus the price was competitive, we drove up that evening to leave a deposit for him to have the car delivered from South Carolina. There was a little break down when the vehicle was not delivered as quickly as stated, and I became hyper about the process. But Michael was very reassuring and calmed me down. The car was delivered to Adventure, we drove to pick it up and were given an educational demonstration as to the various functions, did the financial part with Brian, which was a good, fast, streamlined experience. We went to meet the Service Advisor, Caleb Phillips, and Michael explained what to do on our first service visit. We noted how clean the shop area was and was told about the work longevity of the service techs. AND, we liked “Matilda” (the Green Winged Macaw tropical bird), another good marketing tool! AND, nice, clean restrooms, AND Michael offered beverage, AND Michael showed good training to address his elders as Mr. and Mrs., unless invited to do otherwise (so many young people just call their elders by their first names without being invited to do so).
Linda and James McFry,Rome, GA
“We love what we do and it shows!”
I had a really good experience at Adventure Cars. My salesman was more than helpful and made sure that he took care of everything he could to lighten the load on me and my family, because everybody knows buying a vehicle takes a lot of time and can be draining at times. But he did all the running and made it easier on us. He has also been very helpful after the sale as far as checking on us and offering help, even after the sale was complete. The finance manager was up front with us and honest, and that was appreciated also. Lastly, I was impressed at how Adventure is making a big effort to make changes to keep up with the changing economy and auto sales issues. They are doing what it takes to keep customers happy, and sell cars. It shows that they love what they do. Thanks guys! We will definitely refer our friends to you.
The Huskeys,Dayton, TN
“Saved on Financing too!”
I wanted to let you know what a great purchasing experience I had working with your team. Donnie King from sales found the car that I wanted and was able to deliver it in a timely manner. Brian Considine from finance also made the purchasing experience great by being able to find me a percentage rate below what other banks were offering. Overall, your team is top notch. Thank you for the work you do and how your organization treats your customers. I will definitely recommend Adventure to others and will be back when I need another vehicle.
Jeremy Stroop,Rocky Face, GA
“Fourth Purchase from Edd Kirby’s Adventure!”
This was the 4th vehicle we have bought at your dealership. Donnie King answered all our questions. One of the main reasons we chose your dealership again is the attentive service dept.
Lisa Dunbar,Calhoun, GA
“Third Time’s Charm!”
Adventure was the third Dalton dealership we shopped (my wife had also shopped Chattanooga). The aggravation level at the first two was extreme:
I asked “What is the price you actually want for the car?”
“I’ll go to bat for you with the manager when you decide on a car.”
How can I decide on a car when I don’t know the price?
At one dealership when we showed interest in a particular car:
“Don’t think too long, I can put this car on Autotrader and it will be gone by tomorrow morning”. We left.
We were immediately comfortable at Adventure. We knew what the price of each car would be, we were not pressured, we were comfortable.
You guys may sell some more cars.
Larry and Betty Caylor
“Treat others as you would like to be treated”
We had a very nice experience dealing with and buying our vehicle from Edd Kirby’s Adventure. I had looked for the past 2 years due to my dealings with the last place I bought from. I had no intention of buying another vehicle until my car stopped dead in the street and wouldn’t move an inch! As soon as I walked on your lot and met and talked with Nelson Hall I felt right at home and was treated the way I like to treat other people. I liked him from the word ‘go’ …. Mr. Hall is a great salesman and a nice man. …. I loved the feeling of friendless while I was there. I thank you for your kindness and look forward to telling people of your kindness and honesty. Three people have bought cars from you this month alone in our neighborhood and I am sending a lady your way this week. Good luck for your future and Have a blessed sales year.
Wayne and Debbie Carter
“Completely Different Experience (in a good way) than the local dealer”
Joe, I really wanted to do business with my local Chevrolet dealer. They have a great slogan: Since 1952 “Price sells cars and service keep customers”. The guys I dealt with there last Monday either hadn’t heard the slogan or didn’t believe in it. Maybe they just didn’t want to sell cars. My experience with your folks on Tuesday was completely different. I phoned to confirm that the cars I had seen on-line were still available and spoke to Ken Janish. When I made it over the mountain and to the dealership, he was courteous, helpful and professional. Your folks offered a fair price for my trade-in, and we were able to complete the deal and I was headed back over the mountain in just a couple of hours. It’s worth the drive over the mountain to be treated fairly. I’ll do it again.
R Donaldson Dawsonville, GA
“Loyal Customer talks up Adventure at every opportunity!”
I would like to take the time to thank you for my Chevy. I really do enjoy it very much. My husband really loves his Colorado too. People continually ask me…where’s the best place to get a vehicle? I say there’s only one place to go – that’s ADVENTURE. they say you’re biased. I look at them and say you’re darn right I am. Where else are you going to save money? Not only that, but the people are really friendly and go out of their way to help… It’s always a pleasure to talk about ADVENTURE with people. Just the other day I was at work(Kmart) and the Pepsi rep was saying he wanted to buy a new Camaro. I sent him straight to your showroom. he came back and told me how impressed he was.
THANK YOU SO MUCH FOR BEING THERE. a loyal customer, Mary Brown
“Yeah Right – I’ll believe no pressure when I see no pressure!”
After watching a lot of the Adventure infomercials about no sales pressure, I thought, “Yeah Right. Maybe at first”. But I said to myself I would give you a fair chance. When we arrived on the lot this past Monday to look at the inside of a car we had looked at Sunday, Sales Rep. Nelson Hall came running out and greeted us before we were halfway across the lot. He immediately unlocked the car for us and gave us all the time we wanted to look the car over – Very eager to let us take a test drive – Anywhere we wanted to go. Within a short time he was able to get a printout of the final price. Even though we were interested in only one car, NOT ONCE did he try to get us into a higher priced vehicle. He let us decide. We did buy the car we were looking at, a 2008 Kia Optima. We bought for one reason – the professionalism of Nelson Hall and absolutely NO sales pressure. I was as comfortable when I left as when I arrived. Overall, a very pleasant experience. Everything went very quickly and smoothly. If I need another vehicle in the future, yeah I’ll be back. Nice to do business with someone who does business in this manner. Thanks Nelson. When I need another vehicle, you have a repeat customer. By the way we both love the car. Even our mechanic said we got a lot of car for the money.
And yes, tax and title is all that was added to the price. No extra hidden fees at all.
“Employees and Customers Agree Adventure is Family!”
I just wanted to say that even though I am an employee at Adventure, my wife and I were treated just like family and a regular customer. We purchased a 2009 Malibu for my wife and she absolutely loves it. This was our first brand new car and my fourth car we have purchased here. So thanks for all the help on our purchase. Thanks Ted and the rest of you guys.
CURTIS AND ANITA HALL
Curtis Hall Dalton GA
“We have a Hoosier Fan !”
I had an outstanding time during my short trip to the Adventure lot. I saw a vehicle for sale on Autotrader.com and had been in contact with Mike and Roy about the vehicle. I drove non-stop from Indiana, got the car inspected, bought the car and drove non-stop back to Indiana. I probably spent a grand total of about 30 minutes at your dealership between picking up keys and signing papers. It couldn’t have been a smoother process. I spent most of the time admiring the birds, the train, and the bearskin on the wall. It is weird to think that during a vehicle purchase I was more focused on the decoration and not how I was getting screwed on the sales price, or trying to be sold on some insurance or vehicle product I didn’t need. The Adventure team is different for sure, but in a great way. I wish more dealerships were like you. As an added bonus, the vehicle I bought was in even better condition than described, and included some great features that weren’t advertised.. I’m spreading the good word here in Indiana and trying to send some more Hoosier business your way! Thanks for the great customer service, and the great car!
P.S. Please tell Mike and Roy I said thanks for the help too!
James Trulock Newburgh IN
“Great Treatment – No Bull !”
Many thanks to Nelson Hall, for NOT giving us the fast paced, high pitched sales pitch that is riddled with BS that you get at most other dealerships. Also, thanks for having your vehicle prices clearly marked and for treating us like human beings instead of credit scores or other numbers often used to place value on people. We are plain old country people who had a few bumps in life that affected our credit rating. We pay our bills on time but illness made it necessary to file bankruptcy about four years ago. We have come back from that but it is still on our record. For the past several years, we have been basically through the wringer with creditors, dealerships, and the like. It was a very pleasurable experience to get our new car with your dealership and we hope to continue with you guys for all our vehicle needs as well as to refer our friends to you
Thanks for you SERVICE Lynn and Charles Stewart
Charles and Lynn Stewart Chatsworth
“No Crazy Dealer Fees!”
We had a great purchase experience at Adventure Chevrolet Chrysler Jeep. I am very familiar with one-price dealerships and the fact that Adventure is one-price with no crazy dealer fees really caught my attention. Everyone we dealt with was very nice and professional and the whole experience could not have been any easier. Keep up the good work! We wouldn’t hesitate to recommend Adventure to anyone.
T Spencer, Athens, GA
“Treated like friends, not food!”
I just wanted to say that our salesperson was AWESOME. She was really down to earth and we could ask her any question. It didn’t seem like we were $$$ to her. We could really talk to her. She listened to our concerns and really made us feel like we were talking to a friend. We have never owned a Dodge before – she was GREAT !!!!
I really hope that I provide the same quality of customer service to my Windstream Major Accounts as she did to me and my family. We really appreciated her time and patience with us.
“From Now On it’s Adventure only!”
The car we recently purchased at Adventure is the second vehicle we have purchased at Adventure. Adventure is the only dealership that we have ever used more than once and we will buy all our cars from you as long as you are in business. The sales experience is low pressure and you have always tried and been successful at getting us the car we wanted. Thank you for working so hard to have good quality cars available and make us proud owners of a new car.
J. Burner Rising Fawn, GA
“soooo professional & kind”
I just want to tell you, we have had a lot of very bad experiences at a lot of car lots, until we walked in the door of your establishment, soooo professional – everyone is so kind, and when we came back to purchase the vehicle, nothing had changed; same price and payments as they quoted, and that was really different from our past experience at other places. I can not express to you how professional your employees are, you really need to pat each and everyone at the Dalton location on the back, I mean it, best car lot in Dalton GA, and we will never do business with any other car lot. We bought a 2006 Trail Blazer Saturday and I just can’t describe how well we were treated; unbelievable…that’s the word that comes to mind, then Rocco calls to make sure were ok and let us know about his services. How professional. You should lay your head down tonight in comfort knowing that the boys in your Dalton location have got their stuff together. I just had to let you know. We worked with Rockey and Garrett. So professional and honest, you don’t see that anymore this day and time. Everyone is just out to get money, and I know that’s the bottom line, but they made us feel like we were so important not just another paycheck. So thank you Mr. Kirby for your wonderful establishment, and I hope you have a wonderful day. And please don’t let this go by without letting your employees know just how awesome they are. Thank you – Tommy and Sheri Grigsby
Tommy/Sheri Grigsby,Rocky Face
“Truly NOT the Average Car Dealership!”
I had an exceptional purchase experience! I cannot express how pleased my husband and I were with every aspect of our car buying experience. You bent over backwards to find me the used car that I would be happy with. Ken did not just show me what was on the lot, but asked what I was really looking for, then did his best to find it. I have never in my life had a car dealer go to the lengths that Ken and Donnie did to make sure that I was happy. Even after I made the final decision, you could have sold me the car and sent me on my way, but you kept the car to go over it one more time to make sure that it was as perfect as a used car can be before I drove it home. Everyone who has asked me about my new car has been told “The Adventure Story” and I have recommended your dealership to everyone I know. You truly are not the average car dealership!
PS – I recently brought the car back to Rick in Service….. You took the car at its appointed time and kept me informed of its progress as I waited. That experience too, was exceptional
C. Popovich, Ooltewah, TN,Ambassadors-at-Large
“The Right Concept”
More than anything in my life, what I hate the most is buying a car and having to be at a dealership for my whole day(my only time off) trying to negotiate with a sales manager and the stupid endless offers and sales pitches. We drove almost 2 hours from Dawsonville on the idea we were going to buy a 2006 BMW but it was not at all what we expected due to the interior. We were just going to leave but then decided to look and see what else your lot had. KEN was awesome!! He is so laid back and showed us other sporty cars and bam! – there was the Mustang. We took it for a quick spin and under no pressure decided to buy it right then and there. We appreciated the fact the price was what it is and that was that ~~NO Pressure~~ Ken answered all our questions and even though he was very busy, he made us feel comfortable as we waited for the paper signing, by checking in with us every so often to update us on the progress. Ken is by far #1 in customer service and deserves to be recognized for his special talent. Brian was also very laid back and we so enjoyed the fact that we were in and out of there in almost 2 hours. I applaud you for your concept!!! We already have recommended you to all our friends. We also got a great deal on the car. Kudos to all of the staff that helped us with the transaction.
Glenn and Susan McGarey
“Straighforward and No-Nonsense Approach”
I had a very positive experience and am very pleased with the vehicle purchased. The straightforward pricing on the used car and the no-nonsense approach to the valuation of my trade-in was much appreciated as was the courtesy and respect shown to me throughout the process. It is refreshing to feel that I was not being talked down to or patronized as a woman buyer. Like it or not that is a flaw in much of the auto sales industry. Thanks to all those with whom I dealt in this purchase.
S. Ridley Chatsworth, GA
“Purchase Experience and Follow up impresses knowledgeable buyer”
I came to Edd Kirby’s Adventure Chevrolet because of local satisfied friends who trade there and because I wanted a Hybrid SUV. I met Ken who made the whole process worthwhile. First, he understood what I wanted and was willing to pay. When that vehicle became available, he called me, let me try the car overnight, explained the Hybrid technology of the Tahoe Hybrid; went through everything new to me twice, gave me ways to contact him, introduced me around the office including the service department and overall was responsible for making the deal. I have had more follow-up from Adventure Chevrolet than any other dealer I have used in the past and appreciate that. I am very satisfied so far with my purchase and pricing.I have referred several people to Adventure and to Ken Jarnish and will continue to do so.
Robert W. Simmons, MD ,Dalton
“First Time Buying Jitters Disappear at Adventure!”
I just wanted to say that I had a wonderful first-time buying experience with Adventure Chevrolet. I was intimidated by what I thought the car buying process was going to be, but I was pleasantly surprised by how simple it really was. My mom found my car on your website, and worked closely with Donnie King to get the groundwork done, so most of the hard part was done by computer, fax, and phone. when it came time to sign the papers, everything went quickly and smoothly. I absolutely love my new car and hope to continue working with adventure chevrolet for all of my automobile needs in the future
“Business Manager critiques Edd Kirby’s business model”
Dear Joe, as I mentioned to Garrett I have been a business manager for most of my adult life, and have a good handle on how things are suppose to work.
Your business model is one that I think offers the greatest value for your customer. After seeing how your company handles sales and approaches pricing it is little wonder to me why Adventure is so successful.
I will definitely refer others to your dealership, and your business will be the first that I shop when I am ready to purchase another vehicle.
“Handled everything from my cell phone!”
Roy and Donnie were great to work with on our deal, I was able to do business with them from the convenience of my mobile phone. I got the deal I wanted before I ever had to walk in the door. I was able to sign papers within a couple of hours and went home with the new ride. All this after one of those big dealers in Atlanta left me hanging for a week on a new purchase. Donnie and Roy made it easy for me to choose Adventure in the future.
“Just wanted to let you know how great your staff is!”
My Husband and I bought a Sebring a couple of weeks ago. I Just wanted to let you know how great your staff is there, and the way we’ve been treated has been almost like family. It’s been a joy to purchase a car, which I thought I would never say because it’s usually turned out to be such a nightmare. But we really appreciate the way you do business. Thanks so much.
The Graves,Hixon, TN
I wanted to contact you and let you know HOW WONDERFUL THE SERVICE DEPARTMENT AT ADVENTURE IS!!!!!☺☺☺
My husband and I BOTH took our vehicles to Adventure today, Saturday January 24th, and I am very impressed with CALEB. ☺☺☺ He is a gentleman!!! ☺☺☺I sooooooo enjoyed being able to pull both vehicles into the garage, move my baby’s carseat to the other vehicle (BOTH TIMES THERE), then pull out of the garage in the other vehicle, ALL WITHOUT GETTING OUT IN THE COLD OR RAIN!!!!! ☺☺☺I appreciate the dedication to details such as this, because you do not receive this attention to detail everywhere. I appreciate the promptness in which the parts for my Surburban were ordered and installed. I also appreciate the scheduling, at the last minute, of service for my husband’s Silverado for an oil change and tire rotation; ALL ON A SATURDAY MORNING SO THAT IT FIT VERY NICELY INTO MY SCHEDULE!!!!! ☺☺☺
I hope that you are aware of the promptness and the courtesy that the employees of Adventure put forth to customers. ☺☺☺
Thank you for the wonderful service of our vehicles.
“Saw your testimonials and I would like to add mine to the list! ”
Saw your testimonials and I would like to add mine to the list! Our family has bought 3 vehicles from your dealership and we love your no hassel no haggle way of doing business. You have always had the best deals from the minute you walk in the door, even after 2 days of working a deal with another dealer they were still higher than the deal you had for us in the first 5 minutes of setting foot in your showroom floor. Look forward to doing business with you in the near future. Thank you
The Kincaids,Ooltewah, TN
“Smooth as Silk!”
Everything went as smooth as silk. Your salesman was outstanding and your dealership is top notch. I look forward to doing business with you in the future and bringing my vehicle back for service there.
R. Daniels Marietta GA
“Easiest to deal with, anytime, anywhere!”
I hate buying cars, but…
A month and a half ago I worked with LaDale Howell on the purchase of a sweet little Mazda MX5 from your used car lot. A great car and a great purchase experience.
Then last week you got an 07 BMW Z4 in from your Prebul purchases…..
Had to have it. I came in on Monday, your folks gave me a fair deal on trading back my Mazda and what I considered to be a great deal on the Z4.
All in all I consider Edd Kirby Adventure to be the easiest dealership I have dealt with anytime, anywhere. You make it easy, and having sales folks the quality of LaDale is the clincher. Friendly, fair, trustable. I ll point people to Adventure whenever the opportunity presents .
M. Norton Dalton GA
“GREAT customer service!!”
We would like to commend your sales,service & warranty department. Beginning with our salesperson who went above & beyond to assist in purchasing our 2006 Chyrsler 300 (Aug. ’07). Recently, we brought our car in for servicing, ran into our salesperson and he called us by name…that is true customer service. Kudos!!! Service dept.: Each time we brought our vehicle in for service “Rick” has gone out of his way to assist us. He kept us informed by giving us a call with updates or any delay in servicing. Thank you Rick for GREAT customer service!! Warranty we purchased from dealership: We recently had some problems with our air conditioning and lock/window issues and it was all covered under the warranty with a $50.00 deductible (without warranty $690.00) Wow…tremendous savings! We have purchased from other dealerships for years, but buying from Adventure Chevrolet was the best experience we have ever had! If we ever need to purchase a vehicle again, we would be happy to buy from Edd Kirby Adventure! We have told several friends/family about you! Thanks again,
Alvin & Beverly Carroll,Ringgold-Clarksville
“A wonderful experience at Adventure”
Dear Ted: My Dad and I had a wonderful experience at Adventure for a number of reasons. We started shopping in April to feel the market out and check out the makes and models of the 2007 automobiles, as well as, the pricing. We had made it clear at each dealership that we would not be ready to buy until June. We got the impression we were wasting their time since we weren’t ready to buy that day. We met with our salesperson the first week of May. They took the time to show us the Chrysler Sebring and discussed pricing, style and told us when we were ready to buy just give her a call. They checked in with us by phone every few weeks, sent us e mails and made us feel like we were family. We have yet to get a call from any of the other dealerships in our area. When we finally were ready to take the plunge, my dad happened to see one of your ads on a Chrysler 300 at a reasonable price so we came down but our sales person was tied up with another customer and another associate was quite helpful until our salesperson was free. We really felt at home dealing with both associates and your finance manager who went over all the paperwork when we were finally ready to sign on the dotted line for the Chrysler 300. We had never been to Edd Kirby Adventure, but you can rest assured we will be repeat customers. We have already talked to several of our friends and business associates about doing business with your dealership. We don’t know why anyone would go anywhere else. Thank you, Peggy Hays John Goodwin PS: Tell Hank we are still waiting on that steak dinner – we will let him slide on the free gas for life.
The Hays,Chattanooga, TN
“Down Home atmosphere is friendly and unintimidating”
Dear Joe Kirby,
I had a wonderful experience with Adventure. Everyone was so friendly and “down home.” I told my sister that I loved the rustic atmosphere and I did not feel intimidated there like at most dealerships. My salesman was Garett Beaver and he is simply super. He was recommended to me by my niece and she was right about him. My husband and I will certainly tell other people about Adventure and urge them to look there when they are in the market for a car. I look forward to doing business with you in the future.
“so professional and nice”
Hello. I recently visited your Dalton, GA location and I was helped by a new salesperson. We had spoken on the phone many times since Monday, March 26th. I am looking for a newer model truck and she said that she could help me. She told me up front,when I had questions, that she was fairly new to the dealership but would find the answers for me. Since this is my third purchase, I had a lot. Veronica was so professional and nice. She found the right answers to my questions and returned my phone calls promptly. We sat up an appointment for today and I went to see the trucks. I had done research the night before on the inventory and found a few in stock I was interested in. She showed my every single one I had specified, answered my questions, even let me see multiple cars more than once. She was very clear on my conditions and requirements. Even when I was not able to get a car today, she showed interest in my business and told me clearly what I needed to bring with me in a few weeks when I come back. She might be new, but she is truly an asset to the company and the dealership. She fit right in with the atmosphere. When I went in I was greeted by multiple people and the environment was warm and friendly. I never felt rushed or haggled. Even when I found I that I needed to meet a few more requirements, I still felt respected and that my business was truly wanted. Veronica and the rest of the staff at Edd Kirby’s Adventure in Dalton are wonderful. I will certainly be back and I will recommend my friends and family to that dealership!! Thank you for your commitment to service, R.C.
R.C. ,Rocky Face
“I just wanted to let you know how much I appreciated the service you provide at your dealership”
I just wanted to let you know how much I appreciated the service you provide at your dealership. I had been to three other places and had called about five different one’s and no one seemed willing to help me once they found out I was just shopping and wasn’t looking to make a purchase for at least 3 to 4 weeks. I happened to come to your web site and found a 2007 Aspen that you had and I put in to get a quote. I was contacted the next day by one of your salespeople. When I found out how much it was I told them it was out of my price range and she asked me what price range I was looking for and what kind of extras did I have to have. They called me back in 2 days to let me know they had found one for me that they thought I would love. I made an appointment to go look at it all the while she knew I might not be getting it. When I showed up my salesperson immediately handed me the keys so I could take it to my mechanic when I returned I told her I wanted to look at the numbers and see if this car would work for me. They did an amazing job getting me the car and payments that I wanted. I wish more people in this field were like them. My salesperson never tried to push anything on me and was just as happy trying to help me look for what I wanted as when I decided to purchase it. I will definitely because a returning customer, and let other people know what a pleasure it is to do business with your dealership.
M Love,Rocky Face
“I would definitely recommend Edd Kirby’s Adventure for your future buying requirements.”
My salesman really went the extra mile to complete the sale of my vehicle. He accommodated me in my requests for allowing/sending additional pictures and answering all my numerous questions honestly. I was purchasing this vehicle from 900 miles away and relying on pictures and his honesty. He is the most honest car salesman I’ve ever run across. Even though a used vehicle, he made sure I was completely happy and the vehicle was ready to make this journey with me. His patience is outstanding! Sincere thanks also to Edd Kirby’s Adventure for allowing him to make it happen. I would definitely recommend Doug & Edd Kirby’s Adventure for your future buying requirements.
The Holcomb’s,Ducanville, TX
“Keep up the great work!”
My husband and I were traveling from Florida to Michigan pulling a large concession trailer when we had engine trouble. It was a Saturday and we had gone to two other Chevy dealers for help. One was not willing to help us out and sent us to the next one that was closed. Someone else sent us to your dealership. Caleb Phillips diagnosed our problem right away and brought our van right in. He told us that you had just started staying open later so they would be able to fix us right up. Long story short, we were driving away within a couple hours and able to make it home in time to go to work Monday. In what could have been a disaster for us, everything went along smoothly and we didn’t need to spend two nights in a hotel and miss work waiting for Monday. Thanks to Caleb and all of your staff who were all very friendly and gracious. They really made us feel like we were special. Keep up the great work!
Ken and Angie Sutton
“Very pleased with the service we received at Edd Kirby Adventure Chevrolet in Dalton GA.”
To whom it may concern, Terry Bowen and I (Patricia Johnson) were very pleased with the service we received at Edd Kirby Adventure Chevrolet in Dalton GA. Garrett was our salesman and he did a wonderful job. We gave him one hour to make us his best deal. We had three appointments on June 6th at different dealerships around town and had planned on giving them all an hour to make us the best deal possible and Garrett won us over. We never made it to any other dealership that day. We bought a new 2008 HHR SS from you and I am loving it. Our experience was wonderful and I will recommend family and friends to you every chance I get. You guys are great. Keep up the great work??..
“Hundreds lower than any other price we received!”
We were on the lot for 3 minutes and found that every price we saw was hundreds lower than any other price we received.
B Davis, Lafayette
“Best Deal Around!”
Getting the deal I was quoted and getting Free Tires and Oil Changes is the best deal around.
Free oil changes should save me about $700 and free tires will save at least a thousand more- thats a great deal.
S. Coleman,Rocky Face
“The only thing better than the sales experience is the service experience!”
ALL of my purchases at Kirby have always been great. I will tell you this however; the main reason I always come back to Adventure is Ricky Patton. In all the years my wife and I have been coming there, the service department is why we keep coming back. There are any number of reputable dealers close by, but Ricky works for you, so that s were we come to buy our cars. The sales people are great, as is the pricing structure. Donnie King was a champ! We trust Ricky and the service staff to take care of our purchases. As long as you continue to run such an outstanding company we will be loyal customers. I never miss an opportunity to sing praises about your dealership and especially the service department.
“A wonderful buying experience at Adventure”
Ted, I just wanted to say thanks for a wonderful buying experience at Adventure. I am enjoying my Malibu very much and I appreciate how I was treated like family from the very beginning to driving off the lot in my new Chevrolet. My credit application was handle promptly and effectively to get me financed. Nelson was very helpful in understanding my needs and I was given several options and choices of vehicles to choose from. I had visited three other dealerships before Adventure and found just what I was looking for here for selection, service and satisfaction. Thanks again.
“Bought 4 cars at Edd Kirby.”
I have bought 4 cars at Edd Kirby. I bring my friends, relatives and tell people at work about how you get treated. I know the prices on the windows are real.
“Singing the praise of one employee”
Hi, I am singing the praise of one of your employees. I have been meaning to write, and explain how I believe that one of your employees shines above the rest. Caleb has had the tough endeavor of listening to my every complaint, worry, and problem in regards to my newly purchased Aveo. He has always had extreme patience, kindness, and concern for the issues. He has never left any of my concerns go unattended, and has went above and beyond his job to make sure I was satisfied with the work done on my car. He has double checked, and re-double checked just so I felt at ease with the service. I feel like he is genuinely concerned with the service I receive at Adventure. I believe this makes him a valuable employee. He feels like a friend to me!! Thanks, Christy Ware
“Body Shop and Service Dept do Awesome Job!”
I JUST WANT TO LET YOU KNOW WHAT AN AWESOME JOB YOUR BODY SHOP AND YOUR SERVICE DEPT DID ON BOTH OF OUR 2 CARS. THEY ARE GREAT! ESPECIALLY RICK AND JESSICA. THEY WERE SO VERY HELPFUL AND FAST AND PROMPT! I AM SO PLEASE WITH THEIR HELP IN REGARD TO THIS LAST VISIT. I BACKED INTO MY DAUGHTERS JEEP WITH MY TRAILBLAZER IN OUR OWN DRIVEWAY AND I CANNOT BELIEVE WHAT A FAST SERVICE I HAD FROM BOTH DEPT. THANK YOU FOR HELPING THE RIDLEY FAMILY. RICK AND JESSICA ARE AWESOME!
“What an awesome guy!!!”
Dear Ted, I had a great experience purchasing my daughter’s 2007 Jeep Liberty. Garrett Beaver was a pleasure to work with. What an awesome guy!!! He was so helpful and answered all my questions. He made everything so easy. I have purchased many cars in the past; however, this time was the BEST!!! All the guys and gals there are all such wonderful people to work with. I appreciate how well I was treated. Again, thank you so much!!!!
“Service Dept was Courteous and Professional”
I had an appointment in the service department this past Saturday and I was extremely pleased at the wonderful service I received. My service adviser was courteous and professional and he was able to do the necessary work for the recall and get my vehicle the routine service it needed in a little over an hour. The service department was extremely busy that morning and Johnny managed to be pleasant and keep a smile on his face while reassuring me that he would see what he could do to get my vehicle out as soon as possible. I appreciate outstanding service like this where the customer is actually made to feel as though their business is important which is rare in today’s society. Thanks once again for the great service!
“Easiest buying experience ever – period!”
The easiest buying experience I ever had – period. No hassle and Edd Kirby beat the best deal I had by $600.
“The Three Day Money Back Guarantee is for Real!”
We came down Saturday and bought the Saturn then we got on craigs list Sunday and we found the Chevy Uplander and my husband said he wished that he knew about it he would have gotten it (instead) so I called Garret Monday and asked him if the 3 day money back guarantee was good and he said “yes”. I asked him if we could bring back the Saturn back and pay the difference and he said yes so we came back down there and we brought the Uplander home with us and we realy do love it i would advise anybody if they need a car, truck, or suv to please go to Edd Kirby in Dalton GA. They will treat you right. Thank you
“Information, not Pressure!”
We had great service from Garrett and from Andy. They were personable, but not pushy and I think they gave us the right information to get the right car. We have just had a mechanic inspect the car and he confirmed the good value. Thank you for your service.
J Hall,Lookout Mtn, GA
“Diligent, Courteous, and Professional”
It took us awhile to decide on the truck to purchase. Every time I called Ken and left a message he followed up with me. Every search he did for us resulted in a call back with all the specs on the vehicle. He was always courteous and professional.
“Great Purchasing Experience”
I had a really good purchasing experience at Adventure last week. Roy
really helped me out by finding the right vehicle for me and answering
every question I had, and if he didn’t know the answer he found someone
who did. I also liked the fact that he called me after the purchase and
kept in touch. I have told everyone I know that has seen my new truck
where I got it and will refer them to Roy.
“Truly an Exceptional Experience”
Thank you for welcoming me as a new customer. The purchase of my 2009 Acadia SLT from Edd Kirby’s Adventure was truly an exceptional experience thanks to your salesman Nelson Hall. Nelson was extremely helpful and went above and beyond to answer all of my questions to make sure my experience was a positive one.
L. Smith Rocky Face, GA
“Easiest Auto Purchase of my Life!”
Easiest auto purchase in my life. I watched the car I wanted in your used car lot. It came to a point that I liked the price as much as the car. Ladale made the rest easy. No hard sell, just supported me through my decision. He gave me time to get a feel for the car which cleared the way for me to buy. I like the company’s approach and I appreciate the way I was dealt with by Ladale. I’ll recommend Edd Kirby’s Adventure to anyone who will listen.
M. Norton Dalton, GA
“Fabulous Sales Experience and Value!”
My salesman was fabulous.
He took the time to show me all of the special features that my new Suzuki
has to offer. I got a lot of car for the money. Thank you for a great deal.
“Painless and Worry Free!”
I recently purchased a Dodge Nitro from Donnie King. He was very helpful and made the purchase painless and worry free. I also enjoyed working with Bryan in financing. Your dealership is one I will recommend to all my friends and family. Thank you so much!
D Reynolds Fairmount, GA,YTB Director
“Absolutely Love It!”
I loved my whole experience at Adventure. Garret Beavers is a phenomenal sales person! I would like to thank you for putting me into my new car. I absolutely love it.
“Matilda is Good to Customer!”
Our time at Adventure was very good and Mr. Beaver was so helpful. As a matter of fact everyone was very good to us, even the BIRD (Matilda the Green Winged Macaw). I know we will enjoy our new car and I will be able to put a wheel chair on the back. Again thanks for everything. God Bless
Mr. and Mrs Bowden
“Parents hear about children’s experience and buy too!”
We just want to say that Garret Beaver made the car shopping experience very pleasant. After all that he did for us we referred my parents to him who ended up buying a vehicle from Adventure as well. Thank you so much for making a big decision very easy and welcoming to us and our family.
S. Beavers Dalton
“8th Vehicle Purchase at Adventure!”
I would like to thank everyone at Adventure for the excellent work they did to get me the Jeep I wanted. I have wanted a Jeep since I was a kid (many years ago). I bought my first vehicle at Edd Kirby’s Adventure when I was 17. At the time it was a choice between a Jeep and a Camaro. I chose the 1986 Camaro. The feeling of buying a 2009 Jeep today is just as exciting as buying the 1986 Camaro was then. This is my 8th vehicle from you guys and I just want to say THANKS!!!!
I came in one Saturday morning to purchase a Suzuki Grand Vitara, and while discussing it with Donnie King I called my wife and told her the deal we had agreed upon. While talking to her, I told her about a Jeep I had seen on the lot and to my surprise she told me that if I could get a good deal on it and if she could see it before I bought it that I could get it. Well…4 hours later we were taking the Jeep home. I felt the same way as I did 24 years ago. It wasn’t that I needed a Jeep or had to have it. It was simply that I wanted it! And I want to thank Donnie for all the hard work he did, he was really great in answering all our questions about the vehicle and going above and beyond his expectations. Thanks again Donnie, Adventure Chevrolet and my wife! By the way, we love the Jeep. It drives GREAT and it is lots of fun riding with the top down. Jeeps have come a long way since the 80’s. We can’t believe how well they handle and how smooth they drive. I actually compared it to our Tahoe!
“Great Experience – Ideal Salesperson!”
I HAD A GREAT EXPIRENCE, LADALE WAS EXTREMELY HELPFUL AND VERY KNOWLEDGE IN EVERY ASPECT OF HIS FIELD. HE ANSWERED EVERY QUESTION THAT I HAD AND WAS THE DECIDING FACTOR IN MY PURCHASE OF MY NEW CAMARO. HIS TACTICS AND PERSONALITY MAKES HIM THE IDEA SALESMAN. I LOVE MY NEW CAR AND I RECOMMEND ALL MY FRIENDS TO SHOP AT EDD KIRBY’S ADVENTURE.
Bruce Franks,US Army
“All’s well that ends well!”
We visited your dealership with no intention of purchasing a car. We were bored on a Saturday and dropped in just to look. When we saw the Tahoe we wanted, we spoke to one of your sales personnel. He took our licenses and trade in information and we did not see him again for an hour and a half. My baby was crying and hungry and we were tired and upset, as we had seen two other couples go in and out of the sales personnel’s office while we were waiting. We asked the general manager for our identification and keys with the impression that we would never be back. He was very gracious and asked us to please return after eating and assured us that we would be helped immediately.
When we reluctantly dropped backed by we met Ken. He was fantastic. He helped us find the 2009 Tahoe that we wanted at a price we could afford, and we were out of there within an hour. He was very helpful with paperwork and explaining our new vehicle, and we couldn’t be happier. So happy, in fact, that we returned two days later and purchased a new Silverado for my husband. (From Ken, of course).
Thanks so much to Ken for his help and friendly attitude. We really appreciate being treated with courtesy, and we will recommend him and your dealership to our friends.
C Weeks Calhoun GA
“Genuinely Nice ”
Well, we did have a good experience with our purchase of a Buick Century. Nelson Hall was genuinely nice to us and showed respect even before he realized we were a done deal. It took only a few minutes before we felt like people spending hard earned money instead of a meal ticket. The car is high quality and the followup exceptional. Keep that attitude and my friends will find you eventually. Thanks.
Milton and Louise Southerland Chatsworth GA
“Excellent Service Experience”
I am writing to tell about the excellent service experience we enjoyed at Edd Kirby’s Adventure Chrysler in Dalton, GA on April 11, 2009. On our way back from Florida to Indiana, the check engine light came on in our 1999 Jeep Grand Cherokee and the transmission began jerking. We exited at Dalton and pulled in to the dealership at 9:30 Saturday Morning with No appointment we explained our problem along with our need to get back on the road quickly. The service Department started on the Jeep within a short period of time and after installing a transmission sensor our vehicle worked perfectly.
We feel very fortunate to have found such a knowledgeable and courteous dealership to service our Jeep in our time of need. We were back on the road before noon and very thankful to the service people who helped us.
Michael Burris Terre Haute, IN
“Talking us up and sending his friends!”
My wife and I had a wonderful experience!! Garrett was great to work with. He didn’t pressure us and simply gave us all the info we asked for and any other info that might help us with our decision. I have done nothing but talk to all of my friends and co-workers about how great our experience there was. Actually, a co-worker of mine is coming to the dealership this Saturday to inquire about purchasing a vehicle as well. The cars and the prices were great, but Garrett really made the difference!!
S. Lamkin Chattanooga, TN
“No Constantly Changing Prices!!”
We felt that the price of the car we bought and the trade-in we received for our car was very fair. There was no bartering or price changing which we liked. We didn’t buy an extended warranty but we were offered several different options. Very friendly staff too.
We could truly recommend your business to anyone. We feel that they would get the same courteous service that we received.
The Olivers Niota TN
“Adventure Salespeople are Consummate Professionals!”
Had a wonderful experience in buying my 2009 Yukon. Garrett Beaver was the consummate professional and was able to answer all the many questions we had about our new purchase. I really appreciate all the extra time he took with us-he definitely walked the extra mile. If I ever am in the market for another new car I will come back to Adventure and ask for Garrett s help again.Thank you – I’m thrilled with my new Yukon.
“6th Chevy in the family!”
I just wanted to let you know that buying the Aveo 5 was one of the best car buying experiences I’ve had. Thank you to Garrett for spending the time with us, even though we got there late in the day and near closing. We had been researching vehicles for our soon to be 16 year old daughter for the past several months. One of the most important things to us was that it be a Chevy – we currently own FIVE- and now the Aveo makes six. I was glad to see that the Aveo had good fuel mileage and multiple air bags, not to mention cute and easy to handle – perfect for a new driver! You all topped it off with a great price in a no haggle atmosphere. From test drive to purchase to on the way home the process took a little over an hour! Kudo’s to Garrett and the rest of the team at Adventure.
Tami Ramsey,Canton, GA
“Body Shop Service at No Charge!”
I have a new car (less than a year old). On Thursday, June 24, 2010 I ran over a mailbox in a friends yard. My husband told me to take it to Edd Kirby to get an estimate on getting it repaired. I spoke with a girl named Camilla and a guy named Rich, both of whom were very nice. Rich went outside with me to look at the damage. He told me to hang on, he went inside came out with a spray can of something and a towel. He sprayed the damage and wiped it down, when he was done all of the damage was gone. He would not charge me anything. I was very excited. We have had two previous vehicles, both with major damage, repaired there and we were pleased with both of those experiences. Friends who had seen how bad the damage looked asked me how I got my car repaired so quickly and I have told them all the whole story, including how Edd Kirby treated me so great!!
Vicki Cooper,Dalton, GA
“Straightforward and Stress Free”
I found the used car listing online and was interested in taking a look at the vehicle. I called and reached Garret Beaver, who was very pleasant on the phone so I was immediately glad he’s who answered the call. We drove up from Atlanta and took the PT Cruiser for a test-drive. It was the most pleasant test drive experience of my life — not just because I liked the car and did end up purchasing it — but because of the way I was treated (like a responsible adult, which I am) and because the drive itself offered an opportunity to drive the car in multiple road conditions plus see some pretty nice and surprising scenery. Garret made the sale process as simple and straightforward as possible, as did Brian Considine who processed our loan paperwork. The transaction took longer than anticipated because we were behind someone in line whose paperwork was somehow delayed, so we ended up needing to stay past closing time (as was announced by Matilda your Green Winged Macaw) on the Memorial Day holiday. I felt bad that your workers needed to stay late on a holiday, but everything was completed as quickly as possible and we were off back to Atlanta.
For eight years my husband and I have shared one hybrid vehicle, this is a second car for convenience and has already proven to indeed help simplify scheduling. I have never before purchased a used car, but the experience was far more pleasant and went more smoothly than I’d expected. Thanks!
Hope S. Philbrick, freelance writer / editor
Hope Philbrook,Atlanta GA
“Adventure Goes that Extra Mile”
Lonnie is an exceptional saleman who goes that extra mile to make give his customer exactly what they want. Unfortunately the V8 Colorado 4X4 Z71 is a rare occurence on Chevy lots, thru Lonnie’s dedication he was able to locate and procure exactly what we were looking for. This was my youngest son’s first “purchase” and he could not be happier with the truck. Thank you Lonnie for all your hard work and dedication.
Carla & Ryan Banks
Carla and Ryan Banks,Dalton, GA
“Customers have Great Experience”
Great experience. Salesman, Garrett Beaver, was up front. We don’t like haggling for price. Just tell us what it costs, and we’ll decide if it is good deal or not. That’s how it went. See you again…………
Herbert Clay,Blairsville, GA
“Working with Adventure is a Big time Saver”
Yes, the experience was positive. The ability to IM to get the conversation started was beneficial, a big time saver. My questions were answered promptly and no gap in service occurred when the salesperson changed mid-process. Michael M and David R were helpful and Brian C walked us through the paperwork w/o a problem. The one “issue” with the car that surfaced almost immediately after the purchase has already been resolved, and to our satisfaction. Caleb handled the issue in a very timely manner as did the lady who set up and rescheduled our service appt.
David Reynolds,Chatsworth, GA
Adventure salesmen are “AWESOME”
This is to let you know that Michael and David went above and beyond their salemens duties-They were AWESOME!-Thanks-Cynthia and Julia Martin
Cynthia and Julia Martin,Ringgold, GA
“Customers will be back!!”
My experience with Adventure Cars in Fort Oglethorpe was GREAT! John Rhodes was totally professional and accommodating from the first time we met to the signing of the papers. When it comes time to buy another car you can bet I will buy it from you!
Freddy Mayes,Ringgold, GA
“Employees Clearly Love Working at Adventure”
Every one there seemed to love working there and made us feel they cared about our used car purchase. Charles, Ted and the fellow that does the paperwork were all very attentive and professional!
Steve Stapleton,Chattanooga, TN
“Prompt and Professional”
I was at your dealership the other day for a recall on my Colorado. When I walked in, I was greeted by a very professional young man named Caleb Phillips who took care of me promptly. I was directed to your lounge area and by the time I had one cup of coffee, my truck was ready. That says a lot for your service department.
It was my first time at Adventure and I was impressed.
Thank you and Merry Christmas,
Ricky Silvers,First Time Service Customer
“Professional, Friendly, and Affordable, all Under one Roof!”
I did have a great experience. I actually went there to help my daughter buy a Sonata and spotted a 2008 Dodge Charger. My wife has wanted one for years so I asked your salesman Donnie King about it. He then told me about the 2010 Charger he had that for us was a much better deal. Then came the finance part…my bank had told me (because I was a little upside down on my trade) they couldn’t finance the whole amount and we would have to put some cash down but he could get us 7.25 %. Donnie suggested I let your finance guy (Mr. Considine?) take a look and after signing the deal on my daughters car sent me home with the Charger. Donnie was very busy and called me later that afternoon and asked us to come in the next morning to see what you all could do.
I don’t mind telling you I worried about what interest rate you would be able to get me and if we would need to put cash down.
The next morning we met with Donnie and Mr.Considine and I was floored to learn that not only was he able to get me financed for the whole amount but at 5.89 %!!!
All of this was great but I was also impressed by the way we were treated as if we were old friends. Your staff were all friendly and very professional.
We absolutely love our new car and the great deal we got and are very impressed with the professional and friendly atmosphere at your dealership. I would highly recommend Edd Kirby’s Adventure Chevrolet to all my family and friends.
Thanks again for all your staff did to put us in a car we wanted and can afford.
Kermit Talmadge Walden,Lafayette, GA
“Great Combination of Lowest Prices, Highest Quality, and Helpful Salespeople”
I spent a month visiting every car dealership in Chattanooga looking
for the perfect vehicle at the right price. Edd Kirby’s Adventure Cars
was a great combination of lowest prices, highest quality cars and
most helpful salespeople. Scott and the others were a pleasure to work
with and I never felt pressured to buy anything. I will recommend Edd
Kirby’s Adventure Cars and Scott to everyone I know. Thanks for a
Chris Anderson,Chattanooga, TN
“Adventure Meets the Needs of Customers!”
I think our experience with Edd Kirby s Adventure cars was one of the most amazing things that God led us through to us in the last year. I ll try to be brief, but there are a lot of positive things I d like to say about your company.
My family and I were on vacation and our engine on our mini-van died at 177,000 miles so we were stranded. While at the other dealership where our van was being looked at, we found you through the internet and gave you a call. Charles Nicholson was the first person I talked to and he explained how you were a different kind of car dealership that you were more focused on the internet customer and were more customer oriented. At first, I thought that it was just another sales pitch but what happened next proved to me that you really are different. After I let Charles know that our van died, and that we were now looking for a Honda Pilot, he offered to have the car we were interested in driven up from your Dalton location to your Chattanooga location and, since we were stranded, he offered to come pick us up to drive us to see the car now that s customer service! He had no idea about how serious I was about buying the car he was just meeting our needs as he saw them unfold. As it turned out and we believe through God s provision, we got a loaner car through the dealership we were originally at and we came to see the Honda Pilot in Chattanooga. Charles was a very courteous and friendly, no-pressure salesman and we saw that the car was in good shape and the price was excellent. We would have taken it that day, but Charles insisted that it needed 2 new front tires, an oil change, and a thorough cleaning. We waited until the next day and he had it ready for us a couple of hours earlier that anticipated so that we could get into the car and drive it the 500 miles back home to Orlando.
We thank God every day for your company and tell all of our friends about the experience we had with Edd Kirby s Adventure Cars. You really met our needs when we needed it most. Thank you for taking care of us so well.
Danny Gordon,Orlando, FL
“Customers want to do Business with Adventure”
Hello, Loved dealing with Adventure Cars.Com. Everyone was laid back
and easy to do business with. No pressure just rubber meets the road
straight talk. I drove further than I could have, because I wanted to do
business with Kirby Adventure Jeep, rather than the closer Jeep store. I
will be back and already have a friend who I recommended who wants a new
James Patrick Parker,Chattanooga, TN
“Our Salesmen are Extremely Patient and No Pressure”
It was a pleasure dealing with Michael. He was extremely patient and no pressure.
Would not hesitate to drive the 2.5 hours again next time I m in the market..
Jeffery C. Smith,Watkinsville, GA
“Service Department Goes Above and Beyond!!”
I would like to take this time to thank your service department for the great service we received.
I apologize for taking so long to write this letter.
January 13, 2011, our Grand Cherokee broke down about 12 miles south of Dalton while traveling from Orlando, Florida back home to Elk Creek, Missouri. Breaking down on the road miles from home is never good, but your service department went above and beyond as far as service and treated us extremely well.
They immediately brought our vehicle in the shop and tried to find out what was wrong. I?m sure if we could have got the needed part our vehicle would have been fixed and we been on the way next day. But part could not be delivered until next day.
All your employees were very professional. Your employees made sure we had transportation to hotel and kept us informed as to the status of our vehicle.
If we lived closer, I would not hesitate to purchase a new vehicle from you. I even thought about buying a new Cherokee on the spot but it is my wife?s car and she wants a new Durango.
I do not remember all their names but special thanks to Roy Alvarran and the employees at the service desk. Also to the lady that works part-time at the CHILI?s restaurant. Not only their professionalism but also their humor was much appreciated.
Again?THANK YOU VERY MUCH FOR YOUR HELP!!
Rueben and Kaye Roedeske
Rueben and Kaye Roedeske,Elk Creek, Missouri
“Adventure’s Service Department Brings Loyal Sales Customers!”
Just wanted to let you know how much I enjoyed the purchase of a new truck from Ed Kirby. The salesman and finance manager were great and real helpful. I would recommend your business to anyone buying a new or used vehicle. I have a 2007 chevrolet silverado and the dealer I bought it from went out of business. I started bringing my 2007 to Ed Kirby over 2 years ago and your service department has been great with me. I have been dealing with Rick and Caleb. They are part of the reason I wanted to buy from Ed Kirby if I ever purchased another chevrolet. I have not had anything but great service since I have been coming to your business and I would reccomend it to anyone. Thanks again for all your support and look forward to many years of being a customer.
Edward Keith Jones,Calhoun, GA
“Easy, Exceptional: Edd Kirby’s Adventure!”
My experience @ Ed Kirby s Adventure Dealership in Dalton Ga was exceptional. They went out of thier way to accomadate my needs. I am very pleased with the service from my salesman and the finance department as well.
Robert Lee Wilson, Ringgold, GA
“Nothing Gets ‘Swept Under the Rug’ at Adventure”
I very much enjoyed my experience at Edd Kirby Chevrolet in Dalton. The vehicle was priced competitively so there was no need for any haggling. I worked with Garett Beaver, and was very impressed. He was friendly, knowledgeable, and overall just on top of his game. He made the process very smooth and easy for me. It was a used vehicle and had a few minor things that needed to be addressed. Your staff was already aware of the issues and even helped me iron them out. I never felt like anything was trying to get “swept under the rug”. As I said, it was a very pleasant experience and I came away feeling like a got a good deal from an honest dealership.
Thank you so much.
General Manager, J&M Roofing
“Adventure Salesmen Respond to Customer Needs”
Next to having to fix a water problem at my house, trading cars is next on my list of things I do not like to do. Guess that’s why I have not purchased myself an auto in almost 12 years. I’ll have to admit, this was the best experience I’ve had. I saw the truck I was looking for on the web, I went to the lot in Dalton and was greeted by Ken Janish. He told me up front that he wasn’t going to “sale” me a car, but rather help me find what I needed. The prices were set, so none of that wondering if the business manager had to be involved in a haggling match and I didn’t get to closing the deal and learn of a bunch of hidden fees. Ken let me drive anything I wanted and answered every question I had. Car trading is about me getting a good deal and about someone like Ken making a living doing it. I think that balance was met, because I got a very fair price for my 12 year old trade-in and based on my research, Adventure gave me the most competitive price on my new truck.
Sorry Ken, but I hope not to be back for another 12 years, but when I do, Adventure Chevrolet will be a for sure starting point.
Stephen Lawrence Morton,Cohutta, GA
“Adventure Shares the Enthusiasm!!”
Edd Kirby’s Adventure Chevrolet in Dalton, GA (and also Chattanooga, TN). Most satisfying car buying experience I’ve had. Ted and Garrett are the guys to ask for, and the service department is great to work with. Their sales-style is very straightforward, beats almost everybody in price, and they’ll share your enthusiasm for your new car.
If I had more thumbs, they’d all be up.
Paul Williams ,Dalton, GA
“Salesmen are professional? Courteous? Concerned? At a Car Dealership?!”
Donnie King &Charles Nicholson &Brian Considine did a great job at getting me in my new Silverado. I was very pleased with their professionalism and courtesy and concern for what I needed, wanted and could afford to pay.
I shopped at other dealerships and the Internet before coming to your dealership& I think what impressed me most was the, what I call old school style of buying &selling an automobile, Whereas my Dad used to bring a car home for a night or drive it to work one day before he bought it or not. Also the case that Charles had to step in for Donnie on the final sale day and he worked just as diligently as Donnie did to that point to make sure I got what I needed to trade for this truck. They are all #1 good ole boys. To sum it up you have a great dealership and way of doing business, the inventory is arranged great on your sales lot and a good selection. Plus I love my new truck. Next I plan to use your service department, I just hope they deserve the same good comments as the sales staff. Thank you for your interest after the sale, and I will recommend you to anyone looking to buy a new or used automobile.
Thanks H. Butler
Howard Butler,Chattanooga, TN
“3rd Vehicle Purchase from Adventure within Six Months!”
This is the 3rd vehicle i have bought from your dealership in the last 6 months. Ladale and Ted and Michael, and Bryan have all been great! They have gone out of their way to make sure that we were taken care of and i appreciate that. They even drove 700 miles to get the Camaro!
Ralph Parker, Calhoun, GA
“First Impressions were Correct!”
I just wanted to say that when I stopped by Adventure Chevrolet on 03-03-2011 to look at your 2011 Dodge Charger, Charles Nicholson was walking the lot when I stopped we started talking and he introduced himself and then asked me if I was looking for any specific type of automobile, and I said that I wanted to see the Dodge Charger. From then on the first impression I felt I could trust him. Me being law enforcement you go on your gut feelings he answered all my questions he did not push me one way or the other at all like some sales people do. Charles is so helpful and by far the best salesman I have ever dealt with, and I have bought a lot of car’s and truck’s in my time. I looked everywhere for just the right Dodge Charger and Charles picked up my car from the Chattanooga store. Between Charles and the financing Manager that got the payments I could be happy with and not to mention the oil changes and tires for life of my car FREE. I am so happy with Adventure Chevrolet for the BEST EXPERIENCE in buying a car I will tell everyone. So next, lets see if I can brag on the service department in a couple of weeks away. Thanks Mr. Kirby for your GREAT STAFF.
; Joseph M. Sardina
Joseph M. Sardina,Dalton, GA
“First time buyer loves her car!”
Charles Nicholson did an excellent job. Buying a car for the first time isn’t easy, but he helped me through it. I love my Kia Soul and feel like I got an excellent deal on my first car. Also, Ted was extremely nice and helpful.
Kellie Bramlett, Dalton, GA
We were pleasantly surprised regarding the friendly attention given to us by Charles Nicholson. He is super nice, and knowledgeable. He even paid great attention to our two little Grandsons that are very rambunctious and energetic. We will send out friends to Adventure, and will be return customers for all of our vehicle needs
Bob and Pat Skidmore, Rocky Face, GA